At Right Side Up, we are focused on ensuring that our service delivery standards are in line with what our customers expect from us. In the event that there is an isolated incident where Right Side Up, or its agents, experiences a service failure that results in the loss or damage of your goods, we can now provide a guarantee over our service through the FreightGuard Service Guarantee Program.
This Program protects our customers against loss or damage at a very competitive rate, with guaranteed quick claim resolution and no excess applied to the amount claimed.
FreightGuard Service Guarantee Program provides financial peace of mind by providing a guarantee of up to R 10 000.00 per consignment.
Feel free to contact your Sales Representative or your local Right Side Up branch should you require additional information on this, or any of our other services. We support your business through the provision of superior transport and logistics services.
Watch the video below to learn more about the how FreightGuard Service Guarantee functions.